Microsoft Authorized Refurbisher Microsoft surface authorized reseller

Terms of use

Personal Data

The personal data you provide to and Alfanet SA are used exclusively by the latter and its affiliated enterprises, in order to promote and execute the transaction relationship. They may not be used by any third party without complying with the provisions of Law. 2472/97 on the protection against the processing of personal data, as is the case every time.

Alfanet SA and act in accordance with applicable law. Your personal information shall be kept safely for as long as you are registered as a member of and shall be deleted at your request.


Customer Responsibilities

The customer is required to register as a member at by accurately completing the information required by the relevant form in order to make the purchases they wish.

The customer is required to indicate an address (home or work) for delivery of the order, which will be made on business days and hours. If the ship to address of the order is declared to be wrong, the liability rests exclusively with the customer.

In addition to Wholesale Customers and specific companies active in the marketing of IT products, electronic systems and related products referred to above, the customer shall be prohibited from reselling the products purchased and any sale of product is intended for the exclusive use of the customer or for the exclusive use of the person in whose name the delivery is made. In the latter case, the customer warrants acceptance of the terms of this by the end user of the product.


Methods of payment

For your purchases from you can pay by any of the following ways:


Product availability

Alfanet ensures that the products included in are available.

In the event that any of the products ordered is not available, Alfanet will contact you within a reasonable time after placing the order to inform you of their likely delivery time. In this case, you may, if you consider that this period is unsatisfactory, request the withdrawal of an order for the product in question.


Time of release of goods

The goods are delivered within 2-3 working days for the regions of Thessaloniki and within 3-6 working days for the rest of Greece from our receipt of your order, except in cases of unavailability of products and inaccessible areas. Deliveries will be made on business days and hours at the premises.

If for reasons of force majeure (e.g. poor weather conditions, strikes, earthquakes) we are unable to deliver the products within the prescribed time, we will contact you as soon as possible to indicate whether you wish, under these circumstances, to complete your order.


Limitation of responsibilities

Alfanet and are not responsible to customers / users for any damage that may result from not performing their order. In cases of force majeure, the time at which goods are delivered shall also be reserved. Finally, Alfanet does not provide any guarantee of the availability of products but ensures that final consumers are informed in a timely manner of their unavailability.


Price policy

The prices shown on each product relate to prices, excluding VAT. and not including mission expenses. VAT and any shipping and insurance costs shall be added to the final confirmation of the order.

Alfanet reserves the right to change prices without notice to the customer. Customer always pays the price indicated on the price lists for this product at the time of order.



All new products shall be guaranteed by the manufacturer, the main elements of which shall be indicated in the product description. In the case of refurbished products, Alfanet . provides a special warranty. If, before making a purchase, you have any questions about the product or the time of the warranty offer, please contact our company for further clarification.


Contract Terms

Alfanet SA reserves the right to amend, add, modify the content or services of, as well as to amend or renew trading terms and conditions, and undertakes to inform consumers of any change.

Our Certifications
Why we Stand out
Microsoft authorized refurbisher
Microsoft surface authorized reseller
ADISA Accredited Pass
ISO 27001
ISO 14001
ISO 9001

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